Closing the Sale
Closing the sale is obtaining an agreement to buy from the customer. All efforts up to this step of the sale (pre-approach, approach, product presentation, and handling objection) have involved helping your customers make buying decisions.To close a sale effectively, salespeople need to recognize when a customer is ready to buy. Sales personnel can use general rules and specialized methods to make this phase of the sales process occur seamlessly.
Key terms:
Closing the sale
Buying Signals
Trial close
Which close
Standing-room-only close
Direct close
Service close
Suggestion selling
Customer relationship management
Objectives
*Identify customer buying signals
*List a few rules for closing a sale
*Select appropiate secialized methods for closing a sale
*List a few rules for closing a sale
*Select appropiate secialized methods for closing a sale